Effective Date: August 7, 2026
Company Name: KESAR CONTROL SYSTEMS PRIVATE LIMITED
At KESAR CONTROL SYSTEMS PRIVATE LIMITED, accessible from https://www.kesarcontrol.com, one of our main priorities is the privacy of our visitors, facility operators, and clients. This Privacy Policy document outlines the types of information that is collected and recorded by KESAR CONTROL SYSTEMS PRIVATE LIMITED and how we use it, specifically regarding our SMS alert services.
1. Information We Collect
We collect mobile phone numbers provided directly by clients, facility managers, and authorized operators during equipment setup, portal registration, service onboarding, or via text keyword enrollment.
2. How We Use Mobile Information
Your mobile phone number is used exclusively to deliver critical, real-time automated notifications regarding pharmaceutical and laboratory equipment statuses. These notifications include, but are not limited to:
- System status alerts (System Initializing, Power Failure, E-Stop, Mains On/Off)
- Critical safety and sensor triggers (Sensor Failure, High/Low Temperature, High/Low RH Alarms, High/Low Cut Offs)
- Operational indicators (Door Open/Close, Compressor Faults, Water Level Status, Autoclave Cycles, Sterilizing Status)
- Environmental data monitoring (Logger/Scanner Channel Alerts, UV/Lux Study Status)
3. Strict SMS Data Non-Sharing Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
4. SMS Consent & Opt-In
End users opt in to receive equipment alert messages by submitting their contact information during equipment registration/service agreements, or by texting the keyword START to our assigned SMS number: +1 (240) 392-6881.
5. Cost & Frequency
Message and data rates may apply depending on your mobile carrier. Message frequency varies based on equipment alerts, safety threshold triggers, and user configurations.
6. Opt-Out & Support
You can opt out of SMS communications at any time by replying STOP to +1 (240) 392-6881. For assistance, reply HELP or contact us using the details below.
7. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
- Email: service@kesarcontrol.com
- Phone: +91-6354883229
- Website: https://www.kesarcontrol.com
